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The Policy of Return and Replacement

First. Scope of application

This rule applies to A1 Workman's self-operated products on this website. The self-operated products on this website refer to products that are clearly listed on the product promotion page or sold through this website, by WhatsApp/telephone consultation. This website belongs to A1 WORKMAN LIMITED.

Second. Rules of return and replacement

1. The products sold on this website will be returned and exchanged by the manufacturer;
2. When the product is within the warranty period of the manufacturer, the customer can enjoy the warranty provided by the manufacturer. If necessary, please directly return the product to the manufacturer for repair;
3. Under normal circumstances, we do not accept any request for product return or order cancellation;
4. When you receive the products (including delivery or self-collection), please be sure to check whether the ordered goods are damaged and whether the parts are complete;
5. If you need to apply for replacement, please contact the manufacturer and send your application with the warranty card and other documents inside the product.

Third. Matters need to be attentioned

1. Please pay attention to the types and styles of the products you purchased, as the warranty period promised by different manufacturers will vary. If you need to know the detailed warranty period, please contact the corresponding manufacturer.
2. If the manufacturer requests an electronic invoice during the replacement process, the customer can contact customer service to assist in providing the relevant receipt.
3. For all orders traded on this website, the final interpretation right belongs to our company (A1 WORKMAN LIMITED), please be aware.

一、適用範圍

本規則適用于A1 Workman精英師傅網站自營商品,精英師傅網站自營商品指在產品推介頁面明確列出的或經由精英師傅網站WhatsApp/電話咨詢推介售出的商品,精英師傅特指精英師傅有限公司 A1 WORKMAN LIMITED。

二、換貨規則

1、精英師傅網站所售賣之商品,將由該品牌廠家為您提供退換貨服務;
2、當商品在廠方保用期內,顧客可享有廠家提供之保用,有需要請自行把商品交回生產廠家維修;
3、一般情況下,我們不接受任何商品退換或取消訂單的要求;
4、您於收取貨品時(包括送貨或自取)請務必立即檢查所訂購之貨品是否有損毀以及部件是否齊全;
5、如果您需要辦理換貨,請通過聯繫廠家,憑商品內部的保用證等文件向廠方申請索求。

三、注意事項

1、請留意所購買商品的種類以及款式,對應的不同廠家所承諾的保用年限會有差別。若需了解詳細保用年限,請自行聯繫對應廠家。
2、如在換貨過程中,廠家要求電子發票,顧客可聯繫客服協助提供相關收據。
3、經由本網站成交的所有訂單,其最終解釋權歸本司(精英師傅有限公司 A1 WORKMAN LIMITED)所有,請知悉。